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Frequently Asked Questions

Frequently asked questions about portable restroom rentals in the Chicago Illinois area

Portable restrooms and strong winds don’t typically mix. To help anchor your restroom you may want to consider staking them for additional support. Stakes will help keep your restroom in the upright position so it can be utilized for the full duration of your rental. Please note: While anchor stakes can help minimize tip overs, they can only be utilized if the restroom is sitting on soft and level ground. They will also do very little to fight tip overs from juveniles or vandals.

Absolutely! One day rentals are actually quite common. We would call this a short-term or special event rental and we even have special restrooms set-aside for this type of use. The price you are quoted is based on the one-day usage, however, you can keep the unit for up to 5 days at no additional charge. If you will be using the unit more than one day, we recommend scheduling additional service calls in-between each day of use. Extra service calls are billed at an additional charge to the rental price.

Weekly service includes pumping of the waste tank, a blue sanitizing recharge, interior sanitation of the walls/urinal and restocking of supplies including two toilet paper rolls and water/soap/paper towels for standard/deluxe units. This is done to keep the units fully stocked, clean and sanitized. We can provide service more frequently if required.

This is highly dependent on the nature of your event , how long it will last, and how many people will be using your portable toilets. In some cases your portable toilets can be serviced as little as once a week. However, for multi-day events it may be best to have them serviced nightly.

The optional damage waiver program protects renters from having to pay expensive replacement costs due to theft, vandalism or accidents. The damage waiver also protects renters from lost or stolen equipment (police report required). To learn more about damage waiver protection please contact our customer service center at 1-888-358-7404.

All special event rentals must be prepaid, unless other arrangements have been made with a sales representative. All routed restrooms are billed on a 28-day billing cycle, billing 4 weeks in advance. Each billing cycle you will receive an invoice/statement via email or in the mail showing all company job sites.

While our rental toilets are versatile enough to be placed just about anywhere we do have some recommendations as to where you should place them.

– A safe distance from where people are gathering

– In a well lit area

– On level, stable ground

– In an area readily accessible by our servicing trucks for easy waste removal

Yes! Our Special Event Toilets are reserved only for special events and parties, and have never been at a construction site.

To ensure we can service you it is best to make your reservation as far in advance as possible. At a minimum it is best to place your order at least 48 hours in advance. For large special events or job sites, a week or more lead time is advisable. For emergency situations we are able to deliver your toilets the same day.

The waste water is taken to local waste water facilities and disposed of according to the regulations, set fourth by the state of Illinois.

Most city ordinances specifically spell out the requirements of a portable toilet on a construction site and inspectors will require that a portable toilet is ordered and either placed on site or on its way before approving the inspection. In addition, OSHA requires a portable toilet on a construction site under the Safety and Health Regulations for a Construction (1923.51 (c) (1), 1926.51 (c) (3), (I), (ii), (iii), (iv) ). For information regarding specific city or county ordinances contact the city where construction is occurring.

When a tip over of a portable toilet does occur we ask that our customers contact our office as soon as possible to report the incident. We will then dispatch a driver to come to the site and clean the unit or switch out the portable toilet with a replacement depending on the severity of the tip over.

Orders for weekend events are typically delivered on Friday and removed on Monday.

By providing a portable restroom on your job site you can reduce the distance employees must travel to use a restroom as well as the time employees must spend searching for an alternative facility because no close restroom has been provided. The following chart was developed in a study conducted by the Portable Sanitation Association International (PSAI).

The annual cost of 10 minutes of wasted toilet time per employee, per day:


Hourly Rate5 Employees10 Employees

Formula: Hourly Rate divided by 60 Minutes Per Hour x 10 Minutes x Number of Employees x 255 Days Per Year.

For more information regarding this study, please contact the Portable Sanitation Association International at 1-800-822-3020.

FLOODS ROYAL FLUSH not only pumps out the holding tank and cleans the inner bowl of the unit but also provides meticulous janitorial service both inside and out. Our employees clean and sanitize the portable restrooms at each service which includes washing with soap and water. We also provide a special detergent in the water, which acts not only as a sanitizer but deodorizer as well to keep the unit smelling great while reducing exposure to germs.

Yes, upon request, FLOODS ROYAL FLUSH will call an hour in advance of delivery, and the driver will meet you at your designated location.

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Floods Royal Flush is committed to providing the cleanest and most professional portable restroom & porta potty rental in the Chicago Illinois area.