Frequently Asked Questions

We service the greater Chicagoland area including Chicago, Aurora, Naperville, Joliet, Elgin, Rockford, Schaumburg, and over 200 surrounding communities across Illinois. Visit our Areas We Serve page for a full list

We recommend booking at least 1-2 weeks in advance for standard rentals. For large events, festivals, or peak season (spring and summer), we recommend 4-6 weeks or more to ensure availability.

Yes, we offer same-day and next-day delivery. Call us directly at 1-888-FLUSH04 for urgent requests.

Yes. If you have an urgent servicing need or a unit issue outside of your normal schedule, call us at 1-888-FLUSH04 and we’ll dispatch a technician as quickly as possible.

Every rental includes delivery, setup, pickup, and regular servicing on a schedule that fits your needs. Units come fully stocked with toilet paper, hand sanitizer, and are thoroughly cleaned before each delivery.

Yes, luxury restroom trailers require access to a standard electrical outlet. If your site doesn’t have this, we can discuss alternative solutions including generators and fresh water tanks.

Standard service is once per week for long-term rentals. For events and high-traffic sites, we offer more frequent servicing schedules including daily service. Service includes pumping, cleaning, restocking supplies, and sanitizing.

Contact us immediately and we’ll arrange a replacement or repair. We understand that things happen on active job sites and at events. We’ll work with you to resolve it quickly.

Yes. Floods Royal Flush is fully licensed, certified, bonded, and insured. Our service technicians are PSAI certified.

Yes. Floods Royal Flush is a certified Women’s Business Enterprise (WBE) and a family-owned and operated company based in North Aurora, Illinois.

Yes. As a WBE-certified company, we are qualified to fulfill government, municipal, and DBE contract requirements. Contact us to discuss your procurement needs.